The Chase Home has received a $10,000 grant from The Madelaine G. von Weber Trust to replace its current communication platform, which is no longer supported by the manufacturer. “Our phone system is pretty complex, as we have nearly two dozen staff who may be using or accessing it at any given moment,” said Meme Wheeler, executive director of The Chase Home. “This grant offsets nearly half the cost of this project.”
Features of the new communication platform include multi-carrier SIP support, application integration, scalability, stackable architecture, and VoIP and traditional voice support. Some of the benefits of the new platform range from increased memory and processor upgrade to security improvements and increased UC & mobility applications. The project is expected to begin toward the end of July with a completion date of early August.
Serving clients in NH, VT, NY, and CO, Twinstate Technologies will be the vendor contracted by The Chase Home to complete the project. “We have worked with them before and appreciate their flexibility in working with us,” explained Wheeler. “It’s important we have a technology partner like Twinstate, as we continue to shore up our infrastructure.”
Founded in 1877, The Chase Home in Portsmouth provides prevention, early intervention, residential, and community-based programs to at-risk youth, all of whom are involved with DHHS or the Juvenile Justice System. Some youth are served in the community while others live at The Chase Home.